Account deletion

Shoppers can delete their Claim Central account below. Sellers close their account from inside the dashboard — see the seller section further down.

Delete a shopper account

The account you use to shop public events (email + PIN).

This is permanent. Read before continuing.

Your email, name, PIN and saved shipping address are permanently erased. There is no undo and no recovery.
You immediately lose access to every event you're signed into, and to your order history and invoices on this platform.
Anything you still owe a seller you still owe. Orders and invoices stay with the sellers you bought from so they can complete or ship them, and they keep your contact details from those orders.
Items you're holding in a cart are not automatically released — contact the seller if you no longer want them.
Blocks stick to your email. If a seller blocked you, or Claim Central restricted your account, signing up again with the same email keeps those restrictions in place. Deleting is not a reset.

I understand this permanently deletes my account and cannot be undone.I understand I'm still responsible for any orders I've already placed.I understand seller blocks and restrictions follow my email address.

Account PIN

Forgot your PIN? Reset it first from any event sign-in screen, then come back here.

Delete a seller account

Seller accounts are deleted from inside the dashboard so we can verify it's really you and shut off billing at the same time.

Sign in to your seller account.
Open Account → Profile.
Scroll to Danger zone → Delete account and follow the confirmations.

Deleting a seller account cancels your subscription immediately (auto-renew off, no further charges, no refund for the current period) and permanently removes your events, listings, orders, offers and invoices.

Questions before you delete? Read the terms.